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Delivering Happiness

Release Date:- 2010-06-07

User Average Rating:- 4.5

Availability:- In Stock

$11.99

Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees ..


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The New Rules of Retail

Release Date:- 2010-12-07

User Average Rating:- 4

Availability:- In Stock

$11.99

The retail world is undergoing a fundamental transformation. Rapidly evolving technology, globalization, and a saturated marketplace offer consumers instant access to thousands of equally compelling products and services, creating unprecedented levels..


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Breakthrough Retailing

Release Date:- 2021-09-14

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$9.99

Here is the inside story of how The Home Depot grew from its first few stores in 1979 to become the largest home-improvement retailer in the world today. Breakthrough Retailing chronicles the founding, growth, stagnation, and rebirth of this..


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The New Rules of Retail

Release Date:- 2014-08-12

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$11.99

In The New Rules of Retail, industry gurus Robin Lewis and Michael Dart explained how unprecedented consumer power, enabled by technology and globalization, is revolutionizing retail. They warned that survival in these dynamic times called for a busi..


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Alibaba's World

Release Date:- 2015-05-12

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$11.99

In September 2014, a Chinese company that most Americans had never heard of held the largest IPO in history – bigger than Google, Facebook and Twitter combined. Alibaba, now the world's largest e-commerce company, mostly escaped Western notice for over..


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Leading Loyalty

Release Date:- 2019-04-16

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$12.99

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.To thrive in today’s economy, it’s not ..


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Remembering Hudson's

Release Date:- 2010-12-06

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$9.99

The J. L. Hudson Company redefined the way Detroiters shopped and enjoyed leisure time. Many Detroiters share memories of times spent shopping and enjoying spectacular events sponsored by Hudson’s. A solid and lofty icon built by businesspeople who..


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The Target Story

Release Date:- 2020-10-27

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$10.99

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption ..


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Copywriting Third Edition

Release Date:- 2022-09-13

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$14.99

An inspiring and essential book for everyone interested in improving the way they write. - Brian Minards, School of Advertising, Academy of Art University, San FranciscoWriting copy is often assumed to be a natural talent. However, there are simple te..


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Multi-Channel Retailing: Multi-Channel Retailing is Not Exactly New--American Department Stores Were Opening up the Wild West by Telegraph and Mail Order in the 19th Century--But the Recent Explosion of Possible Channels to Market Represents a Challenge to Supply Chains Old and New. Manhattan Associates Recently Hosted a Round Table on the Subject, and Sam Tulip Sat in (Multi-Channel Retailing)

Release Date:- 2010-03-01

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$5.99

Scoping the potential debate, Martin Christopher (see panel below for affiliations) pointed out the increasing importance of the customer experience as a key differentiator that goes beyond the classic maxims of marketing and which manifests itself as..


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Retailing (RLE Retailing and Distribution)

Release Date:- 2012-10-02

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$64.99

This textbook provides an up-to-date, comprehensive and fully integrated treatment of retailing as a) and industry, b) a force shaping social attitudes and contemporary culture, and c) a force for change in modern townscapes. Unlike other texts which..


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An Introduction to Fashion Retailing

Release Date:- 2021-03-25

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$31.99

If you're taking your first steps into the fast-paced world of retail, then merchandiser, store designer, retailer and educator Dimitri Koumbis is the ideal guide. In An Introduction to Fashion Retailing, he'll walk you through everything from..


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Precision Retailing

Release Date:- 2024-03-12

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$39.99

Without a doubt, the COVID-19 era has forced the retail sector to rethink the way it conducts business. Customer experience has largely shifted into the digital realm, and questions have emerged about how to best optimize and evolve business operations..


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Critically evaluate Commission Regulation (EC) No. 1400/2002 and its likely impact on the system for retailing and distribution of motor vehicles in the European Union

Release Date:- 2004-03-15

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$25.99

In 2002 around 100,000 main dealers1 were involved in the distribution of 14 million new registered passenger cars2 throughout the European Union. This impressive fact describes only a small part of one of the biggest industries in the EU. The European..


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Retailing in Salons & Spas

Release Date:- 2023-05-22

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$8.99

Retail for you as an owner of a salon or spa is a huge potential to boost sales & increase revenues & profits. Sending your clients home with the items they will require to continue the treatment, feeling & looks-promotes customer retention & ..


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